Privacy Policy

1. Who We Are

StayCareerReady ("we", "us", or "our") is an AI-powered voice practice platform that helps you prepare for job interviews and professional meetings. This Privacy Policy explains how we collect, use, and protect your personal information when you use StayCareerReady at staycareerready.com.

2. Information We Collect

We collect the following categories of information:

• Account information: your email address and display name when you create an account.
• Documents you upload: resumes, job descriptions, meeting agendas, notes, and briefs that you choose to provide to personalize your practice sessions.
• Voice session data: real-time transcripts of your voice practice sessions generated by our AI voice infrastructure. We do not store audio recordings on our servers. Session recordings may be temporarily available through our voice infrastructure provider.
• Session feedback: AI-generated scores, strengths, areas for improvement, and behavioral analysis derived from your session transcripts.
• Payment information: billing details processed securely by Stripe. We do not store full credit card numbers on our servers.
• Usage data: session counts, subscription tier, and activity timestamps used to enforce plan limits and improve the service.
• Technical data: IP addresses (for rate limiting and security), browser type, and error logs.

3. How We Use Your Information

• To create and manage your account and authenticate you.
• To personalize AI practice sessions using documents you upload.
• To generate post-session feedback and track your progress over time.
• To process payments and manage your subscription.
• To enforce fair-use limits and prevent abuse.
• To send transactional emails (account confirmation, password reset, billing receipts).
• To monitor errors and improve the reliability of the service.

4. Third-Party Processors

We use trusted third-party service providers to operate the platform. These include providers for:

• Database, authentication, and file storage
• Real-time AI voice conversation infrastructure
• Industry-leading AI models for document parsing and feedback generation
• PCI-DSS compliant payment processing
• Hosting and edge infrastructure
• Error monitoring and reliability

Data is shared with these providers only to the extent necessary to deliver the Service. We do not sell your personal data to third parties or use it for advertising.

5. Data Retention

• Session transcripts and feedback are retained for as long as your account is active.
• Uploaded documents are retained until you delete them or close your account.
• We automatically purge incomplete or abandoned sessions older than 24 hours.
• After account deletion, we will make reasonable efforts to remove personal data within 30 days, except where retention is required by law (e.g., billing records for 7 years).

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Delete your account and associated data.
• Export your session history.
• Withdraw consent at any time by deleting your account.

To exercise these rights, reach out via our contact page.

7. Cookies & Tracking

We use only functional cookies required for authentication (session tokens managed by Supabase). We do not use advertising cookies or third-party tracking pixels.

8. Security

We implement industry-standard measures including encrypted connections (HTTPS/TLS), row-level security on our database, and access controls limiting which systems can read your data. No system is perfectly secure — if you discover a vulnerability, please report it via our contact page.

9. Children

StayCareerReady is not directed at children under 16. We do not knowingly collect data from anyone under 16. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. We will notify you by email or in-app notice at least 7 days before material changes take effect. Continued use after the effective date constitutes acceptance.

11. Contact

Questions about this policy? Contact us.